Terms & Conditions

01About these terms

These Terms & Conditions govern your use of Owlee, its audio library, and related services (the “Service”). The Service is provided by Smallcarrots (“we”, “us”, or “our”). “You” means the person using the Service. You can contact us at hello@smallcarrots.com.

Please read these terms before using Owlee or purchasing a subscription. By accepting these terms or using the Service, you agree to them. If you do not agree, do not use the Service. Any rights you have under applicable consumer law remain unaffected.

Our Privacy Policy explains how information is handled. Accepting these terms does not constitute consent to data processing where separate consent is required. Crash diagnostics is an optional, separate choice; refusing it does not prevent you from using Owlee, and you can change that choice later in Settings. Limited onboarding measurement and feedback you choose to submit are explained separately in the Privacy Policy.

02What Owlee provides

Owlee is an audio listening app for exploring books and ideas, including philosophy, religion, and related subjects, at a quieter pace. Features include a chapter-based audio library, background and lock-screen playback, adjustable playback speed, a sleep timer, and the ability to resume listening.

Available content and features may vary by app version, device, region, and subscription. The library is a service you access while eligible; a subscription does not transfer ownership of recordings or guarantee permanent access to a particular title.

Owlee supports leisure, learning, and relaxation. It is not a medical device or a provider of medical, psychological, or other professional advice. It does not diagnose or treat insomnia or other conditions, and we do not promise a particular sleep or learning outcome. Content may present different or conflicting views; inclusion is not an endorsement.

03Eligibility and your device

You must be legally able to enter into these terms. If you are below the age of majority where you live, your parent or legal guardian must review and agree to these terms and authorize any purchase. Owlee is not intended for children under 13 or anyone below a higher minimum age required by applicable law.

Owlee does not currently require a separate email-and-password account. Your installation is associated with an app identifier, and paid access is verified through your app-store purchase. Protect your device and store account, and do not share purchase credentials or access tokens.

Use a compatible device and keep the app updated. Streaming, library updates, purchase verification, and restoration require an internet connection. Your network provider’s charges may apply. Background playback and timers depend on your operating system and device settings; use a comfortable volume and do not use relaxation content while driving or performing activities requiring your full attention.

04Subscriptions, trials, and billing

Paid access is offered through the purchase screen in Owlee. That screen and the store’s confirmation explain the price, currency, billing period, included access, and any trial or introductory offer before you commit. The confirmed offer applies to your purchase; displaying a plan elsewhere does not guarantee eligibility for it.

• Payment. Payment is charged to the store account or payment method you authorize. RevenueCat helps validate transactions and manage access; the applicable store handles the payment.
• Automatic renewal. A recurring subscription renews for successive billing periods unless cancelled according to your store’s rules. The renewal price and any required price-change notice or consent are handled through the purchase platform.
• Trials and introductory offers. When offered and accepted, a trial or discounted period converts to the disclosed paid plan unless cancelled in time. Eligibility and repeat use are determined by the offer and the store.
• Plan changes. Upgrades, downgrades, credits, and the timing of changes follow the applicable store’s rules and the information shown when you make the change.

We do not store your full payment-card number. Keep the confirmation or receipt from the store for your records.

05Cancellation and restoring access

Deleting Owlee, clearing its data, or sending a privacy request does not cancel a subscription. Cancel through the store account used to subscribe. Owlee’s subscription management or Customer Center can also direct you to the available store controls.

• Apple: open Settings, select your name, then Subscriptions and the Owlee subscription. For a free or discounted trial, Apple instructs you to cancel at least 24 hours before the trial ends. See Apple’s cancellation instructions.
• Google Play: open Google Play, select your profile, then Payments & subscriptions and Subscriptions. See Google Play’s cancellation instructions.

After cancellation, paid access generally continues until the end of the paid period. Some trials, refunds, or store actions may end access earlier; the store’s confirmation will state the effect.

To recover an eligible purchase after reinstalling or changing devices, use Restore purchases with the same store account. Restoration depends on a valid purchase and the store’s capabilities. A purchase on one platform does not automatically provide access on another, and restoring a subscription does not restore locally stored preferences or listening progress.

06Refunds and consumer rights

For a store purchase, request a refund through that store: Apple’s refund service or Google Play’s refund guidance. You can also contact us for help identifying a charge or resolving a problem with the Service.

Your statutory rights take priority over store policies and these terms. Depending on applicable law, you may be entitled to a remedy for digital content or services that are defective, unavailable, or not as described, including repair, a price reduction, termination, or a refund.

If you have a statutory withdrawal or cooling-off right, it is not waived merely by reading or accepting these terms. For digital content supplied immediately, any loss of that right requires the consent, acknowledgment, and other conditions prescribed by law.

07Your licence and content rights

Subject to these terms and any required paid access, you receive a limited, non-exclusive, non-transferable licence to use Owlee for your personal, non-commercial listening on devices you own or control, as permitted by the relevant store’s usage rules.

The app, branding, interface, recordings, artwork, and other protected materials belong to Smallcarrots or their respective rights holders. Underlying works may carry different rights from a particular recording or edition. These terms do not restrict rights you independently hold in public-domain material or rights granted by an applicable open licence.

You may not redistribute recordings, sell access, publicly broadcast the library, or extract protected content except as expressly authorized or permitted by law. Temporary streaming or cached files do not grant a right to retain a permanent copy.

08Responsible use

You must not use the Service unlawfully or in a way that harms others. In particular, you must not:

• Bypass subscription checks, access controls, or restrictions on temporary audio links.
• Scrape or systematically download the library, overload the Service, or interfere with its security or operation.
• Introduce malicious code, access another person’s information, or misrepresent purchases or your identity when seeking support.
• Copy, modify, or reverse engineer protected software except where applicable law expressly permits it.
• Infringe intellectual property, privacy, or other rights.

09Availability, changes, and local data

We will provide the Service with reasonable care and skill. Interruptions can occur because of maintenance, network failures, store services, or other technical problems. We may update features or the catalogue for security, technical, licensing, or legal reasons.

We will give reasonable notice of a material change that negatively affects your paid access where practicable and as required by law. Any applicable right to reject a change, cancel, or obtain a refund remains available. We will not use these terms to remove mandatory remedies for a failure to supply the Service.

Preferences and listening progress are stored locally on your device. They may be lost if you remove the app, clear its data, or change devices. Owlee does not currently provide an account-based cloud backup of that information.

10Our responsibilities

We are responsible for loss or damage that is a foreseeable result of our breach of these terms or failure to exercise reasonable care and skill, subject to applicable law. Loss is foreseeable when it is an obvious consequence or was reasonably contemplated when the contract was made.

Owlee is supplied for personal use. To the extent permitted by law, we are not responsible for business losses such as lost profits, business interruption, or lost commercial opportunities, or for losses that were not reasonably foreseeable.

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, intentional misconduct, or any other liability that cannot lawfully be excluded or limited. These terms do not reduce mandatory warranties, guarantees, or consumer remedies.

11Ending access

You may stop using Owlee at any time, subject to cancelling any subscription separately. We may restrict or suspend access where reasonably necessary to address a material breach, a security threat, fraud, or a legal obligation. Where appropriate, we will explain the reason and provide an opportunity to resolve it.

If we discontinue the Service, we will give reasonable notice where practicable and honor any refund or other remedy required by law. Ending access does not affect accrued rights or obligations, and provisions concerning content rights, liability, and disputes continue to apply where relevant.

12App-store terms

Your use of Apple, Google, or another distribution platform is also subject to that platform’s terms. For an app obtained from Apple, the Apple Standard End User License Agreement applies to the app licence unless a valid custom agreement is supplied through the App Store. These terms govern our Service alongside that licence and do not override Apple’s applicable usage rules.

Smallcarrots, rather than Apple or Google, operates Owlee and is responsible for support for the Service. Store purchases, billing disputes, and platform-level remedies remain subject to the store’s role and applicable law.

13Updates, questions, and disputes

We may revise these terms to reflect changes to the Service or legal requirements. We will update the date above and provide appropriate notice of material changes. Changes will apply prospectively, and we will seek renewed agreement where required. If you disagree with an update, you may stop using the Service and cancel future renewals, without losing accrued rights.

Please contact hello@smallcarrots.com with questions, complaints, or a description of any dispute so we can try to resolve it. These terms do not require mandatory arbitration, waive class-action rights, or prevent you from bringing a claim before a court or authority available to you under applicable law.

If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not waive the right to enforce it later.